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	题名	作者	年代	出处	被引量
1	The nature of the banking relationship: A comparison of the experiences of male and female small business owners 显示文摘	McKechnie S A Ennew C T Read L H	1998	International Small Business Journal1998，16，3：	1
2	The impact of perceived justice on consumers' emotional responses to service complaint experiences 显示文摘	Schoefer K Ennew C	2005	Journal of Service Marketing2005，19，5：	1
3	The impact of regulation and ownership structure on market orientation in the tourism industry in China显示文摘	Qu R Ennew C Sinclair M T	2005	Tourism Management2005，26，6：	1
4	Modelling consumer choice of distribution channels: an illustration from fi- nancial services 显示文摘	BLACK N J LOCKETI' A ENNEW C	2002	International Journal of Bank Marketing2002，20，4：	1
5	Business-to-Business Relationship Quality:An IMP Interaction-based Conceptualization an Measurement显示文摘	WOO Ka-Shing ENNEW C T	2004	European Journal of Marketing2004，38，910：	1
6	Impact of participative serv- ice relationships on quality, satisfaction and retention: an exploratory study 显示文摘	ENNEW C T BINKS M R	1999	Journal of Business Research1999，46，：	1
7	Customer Satisfac tion and CustomerRetention: An Examination of Small Businesses and Their Banks in the UK 显示文摘	Ennew C T Binks M R Chiplin B	1994	Develop ments in Marketing Science1994，，17：	1
8	Business-to-business relationship quality: an IMP interaction-based conceptualization and measurement 显示文摘	WOO K ENNEW C T	2004	European Journal of Marketing2004，38，910：	1
9	Business-to-business Relationship Quality: An MP Interaction-based Conceptualization and Measurement显示文摘	Woo K S Ennew C T	2004	European Journal of Marketing2004，38，910：	1
10	Efficiency Tests of Futures Markets for UK Agricultural Commodities显示文摘	AULTON A J ENNEW C T AND RAYNER A J	1997	Journal of Agricultural Economics1997，，48：	1
11	Impact of participative service relationships on quality, satisfction and retentioin: an exploratory study 显示文摘	ENNEW C T BINKS M R	1999	Journal of Business Research1999，，：	1
12	Impact of Participative Service Relation- ships on Quality, Satisfaction and Retention: An Exploratory Study 显示文摘	Ennew C T Binks M R	1999	Journal of Business Research1999，46，：	1
13	Impact of Participative ServiceRelationships on Quality,Satisfaction and Retention:AnExploratory Study显示文摘	Ennew C T Binks M R	1999	Journal of Business Research1999，46，2：	1
14	The impact of regulation and ownership structure on market orientation in the tourism industry in China显示文摘	Qu R Ennew C Thea Sinclair M		0，，06：	1
15	The Relative Efficiency of Cenmodity Futures Markets 显示文摘	Kellard N P Newbold T Rayner C Ennew	1999	The Journal of Futures Markets1999，19，：	1
16	Importance -performance analysis and the measurement of service quality: European 显示文摘	Ennew C T Reed G V Binks M R	1993	Journal of Marketing1993，27，3：	1
17	Form Customer Satisfaction to Profitability 显示文摘	Yeung C H M Ennew C T	2008	Journal of Strategic Marketing2008，8，：	1
18	Self-gift consumer behavior: Does it make you feel better? 显示文摘	Pereira M T and Ennew C	2008	Journal of Personality and Social Psychology2008，95，6：	1
19	Business-to-business Relationship Quality 显示文摘	WOO K S ENNEW C F	2004	European Journal of Marketing2004，38，910：	1
20	The impact of perceived justice on consumers' emotional responses to service complaint experiences 显示文摘	Schoefer K Ennew C	2005	Journal of Services Marketing2005，19，5：	1

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